XTON India Technologies

Cancellation & Refund Policy

Effective date: 06 September 2026

This policy describes how XTON handles cancellations, failed transactions and eligible refunds for products or services supplied by XTON India Technologies.

Cancellation requests

A service request may be cancelled before processing begins by contacting us with your registered details and reference number. A transaction that has already been sent to a bank or payment network may not be cancellable by XTON.

Failed or reversed transactions

If money is debited but a transaction fails or is reversed, the relevant bank or payment partner normally returns the amount under its applicable rules. We will assist with a trace when you provide the transaction reference, date, amount and registered contact details.

Eligible refunds

Where a refund is approved, it will be sent to the original payment source where possible. Timelines depend on the banking or payment partner and may take several working days after approval. Service fees, where clearly disclosed and already incurred, may not be refundable unless required by law.

How to contact us

Send your request to info@xton.in or call 98741 44319. We will review each request fairly and may ask for supporting information to protect against fraud.